Terms of Service
By using Cita Ping, you agree to these terms and conditions.
Service Description
Cita Ping is an appointment monitoring service that alerts users when appointments become available on official Spanish government portals. We do not book appointments directly - users must complete bookings through official channels.
User Responsibilities
You agree to:
- Provide accurate information when setting up monitoring
- Respond promptly to appointment notifications
- Book appointments only through official government portals
- Not abuse or attempt to interfere with our service
- Comply with all applicable laws and regulations
Service Availability
While we strive for 100% uptime, we cannot guarantee uninterrupted service. We are not liable for missed notifications due to:
- Technical issues or maintenance
- Government portal changes or downtime
- Network connectivity problems
- User's failure to respond to notifications
No Guarantee of Appointments
Cita Ping is a monitoring tool only. We cannot guarantee that:
- Appointments will become available
- You will successfully book an appointment
- Notification delivery will be instantaneous
Payment and Refunds
Subscription fees are charged in advance. Refunds may be provided at our discretion for unused portions of premium subscriptions.
Limitation of Liability
Cita Ping shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our service.
Termination
We may suspend or terminate your account for violation of these terms. You may cancel your account at any time.
Changes to Terms
We reserve the right to modify these terms. Users will be notified of significant changes.
Contact
For questions about these terms, contact us at legal@citaping.es
Last updated: 2025-06-15