Skip to main content

Terms of Service

By using our service, you agree to these terms and conditions.

Acceptance of Terms

By accessing and using Cita Ping, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Service Description

Cita Ping is a professional monitoring service that:

  • Monitors appointment availability for immigration procedures
  • Sends notifications when appointments are available
  • Assists in the appointment booking process
  • We are not the official Spanish government portal

User Responsibilities

As a user, you agree to:

  • Provide accurate and up-to-date information
  • Comply with all applicable laws and regulations
  • Use only official government channels to book appointments
  • Not use the service for abusive or illegal purposes

Service Limitations

Our service is subject to:

  • Availability of data from government systems
  • Accuracy of information provided by official sources
  • We do not guarantee that you will get an appointment
  • We are not responsible for decisions made by government authorities

Payments and Refunds

Our service operates on a subscription model. Payments are processed securely and no refunds are provided once the service has started.

Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including violation of these Terms.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will take effect immediately upon posting.

Contact

If you have questions about these Terms of Service, contact us at legal@citaping.es

Last updated: 2025-06-15