Privacy Policy
Last updated: 08/07/2026 2:49 p.m.
Your privacy is important to us. This Privacy Policy explains how Cita Ping collects, uses and protects your information.
Information We Collect
We only collect the minimum information necessary to provide our appointment monitoring service:
- Contact information (email address, phone number for notifications)
- Appointment preferences (procedure type, preferred locations)
- Service usage data (notification history, monitoring settings)
How We Use Your Information
Your information is used exclusively to:
- Monitor appointment availability for your selected procedures
- Send you notifications when appointments are available
- Improve our service and user experience
- Provide customer support
Cookies and Consent
We use cookies and similar technologies. Functional cookies are strictly necessary for the website to work and are always active. Optional cookies run only after you consent, and you can change or withdraw your choice at any time through "Cookie settings" in the footer.
We group optional cookies into two categories:
- Analytics – Google Analytics, used to measure how the site is used so we can improve it.
- Advertising – Google Ads and Meta, used to measure advertising campaigns. These are enabled only if we run such campaigns.
We use Google Consent Mode, so these services stay disabled until you accept them. When you consent, the data collected by a category is shared with the corresponding provider (Google, Meta) for that purpose only.
Information Sharing
We never sell, rent or share your personal information with third parties, except:
- When required by law or legal process
- To protect our rights, property or safety
- With service providers who help us operate our service (under strict confidentiality agreements)
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct incorrect information
- Delete your account and associated data
- Cancel communications
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@citaping.es.
Last updated: 2025-06-15