Frequently Asked Questions

Cita Ping supports all procedures available on the official portal including NIE applications, TIE renewals, residency permits, work authorizations, family reunification, citizenship applications, and other immigration-related procedures.

Cita Ping offers various paid subscription plans tailored to your needs. All plans include instant notifications when appointments become available, monitoring of immigration procedures, and professional support. Choose the plan that best fits your situation and urgency.

Yes! You can set up monitoring for multiple provinces and cities across Spain. This is especially useful if you're willing to travel for an earlier appointment.

When you receive a notification, you'll need to quickly visit the official government portal to book the appointment. Cita Ping provides direct links to speed up the process.

Our subscribers receive instant notifications within seconds of appointment availability. We monitor the official portal 24/7 and guarantee fast delivery of alerts so you don't miss any opportunities.

Yes, Cita Ping only requires basic information to set up monitoring preferences. We never store your personal documents or access your government portal account.

Cita Ping monitors the official Spanish government portal (icp.administracionelectronica.gob.es) and instantly notifies you when appointment slots become available for your specific procedure and location.

Absolutely! You can pause, modify, or cancel your monitoring service at any time through your account dashboard.

Yes, Cita Ping covers all 52 Spanish provinces and their respective administrative offices, including major cities like Madrid, Barcelona, Valencia, Seville, and smaller towns.

The official portal releases appointments unpredictably throughout the day and they're often taken within minutes. Manual checking is time-consuming and inefficient compared to automated monitoring.

Don't worry! Cita Ping continues monitoring and will notify you of the next available slot. We recommend enabling multiple notification methods (email, SMS, push notifications) to avoid missing alerts.

This varies by procedure and location. Some urgent procedures may have same-day availability, while others might have slots weeks or months in advance. Cita Ping monitors all timeframes.

While Cita Ping significantly increases your chances by providing instant notifications, we cannot guarantee appointments as this depends on government availability and how quickly you respond to notifications.

No, Cita Ping is an independent service that monitors the official government portal. All appointments must still be booked directly through the official channels.

Yes, you can monitor appointments for multiple people using the same account. This is useful for families applying for procedures together.