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Information on comisaría procedures

Official name on the government site: POLICIA-INFORMACION DE TRÁMITES DE LA COMISARÍA DE POLICIA

An information service covering all procedures handled by the comisaría: NIE assignments, TIE cards, return authorisations, invitation letters, etc. Helps you understand requirements and prepare paperwork.

Available in provinces

Albacete

2 offices

Asturias

2 offices

Ávila

1 office

Badajoz

3 offices

Burgos

2 offices

Cádiz

5 offices

Cantabria

1 office

Córdoba

2 offices

Girona

1 office

La Coruña

4 offices

Las Palmas

2 offices

Lugo

2 offices

Málaga

6 offices

Pontevedra

3 offices

Segovia

1 office

Soria

2 offices

Tarragona

2 offices

Valladolid

1 office

Citas appear without warning

We keep checking around the clock and message you on Telegram or by email as soon as we spot one for your procedure.

How booking a cita previa works

Almost every immigration or police procedure in Spain — getting a NIE, renewing a TIE, giving fingerprints — starts with a cita previa: an appointment booked on the government's website. Offices release a limited number of slots each day, at no fixed time.

There is no waiting list and no queue. If nothing shows up when you check, the only options are to keep checking — or to have something check for you.

Why appointments are so hard to get

In most provinces, far more people need appointments than the offices can take. New slots are often gone within seconds, so refreshing the page by hand rarely works.

Some people check dozens of times a day for weeks. Others pay intermediaries who have no real advantage — they refresh the same public website everyone else sees.

This procedure is handled at Comisaría de Policía Nacional offices. Bring your passport, the printed appointment confirmation, the modelo 790 fee receipt, and anything else listed when you booked. Fingerprints and card pickups must be done in person.

On the official site, select this exact procedure: "POLICIA-INFORMACION DE TRÁMITES DE LA COMISARÍA DE POLICIA".

What Cita Ping does

Cita Ping checks the official website for you and sends a notification as soon as a slot appears for the procedure, province, and office you picked. You set up the alert once; the checking runs around the clock.

Notifications arrive by email and Telegram. Telegram is usually faster, which matters when slots vanish in seconds — email works well as a backup.

When you get a notification

Open the official website right away and book the slot yourself — Cita Ping never books for you. Keep your passport number, NIE, and contact details at hand so you can fill in the form without hunting for documents.

If someone beats you to it, leave the alert running. The next notification will come when another slot appears.

Frequently asked questions

Does Cita Ping book appointments for me?
No. We send you a notification when a slot opens, and you book it yourself on the official website. Cita Ping is an independent service and never touches the booking system on your behalf.
How fast are the notifications?
Telegram notifications usually arrive within seconds of a slot appearing. Email takes a little longer because mail servers add their own delays. Enabling both gives you the best chance.
Why do appointments disappear so fast?
More people need appointments than the offices can serve, especially in the big provinces. There is no queue — the first person to submit the form gets the slot. That is why an instant notification beats refreshing the page by hand.
Is Cita Ping an official government service?
No. Cita Ping is an independent service with no connection to the Spanish government, the police, or any immigration office. We tell you when appointments appear; the booking itself always happens on the official site.
Can I monitor multiple offices or procedures at once?
Yes. Each alert watches one procedure and office combination, and you can run several at once. Every alert sends its own notifications.
Important legal notice

This website provides appointment monitoring services only. We are not affiliated with the Spanish government, immigration authorities, or any official administrative body. All immigration procedures, requirements, and decisions are managed exclusively by official Spanish government agencies. For legal advice regarding your specific immigration situation, consult a qualified immigration lawyer or legal professional.

Need help?

If you need assistance or have questions about this procedure, check our frequently asked questions or contact us.